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1. Introduction

Welcome to Dalesenior (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of the website dalesenior.com (“Website”) and all related services, content, products, and features made available by Dalesenior. By visiting our Website, browsing our pages, creating an account, or making a purchase, you acknowledge and agree to comply with these Terms.

If you do not agree with any part of these Terms, you must stop using our Website immediately. Your continued access and usage signify your acceptance and understanding of these Terms and our associated Privacy Statement. These Terms are intended to create a binding agreement between you and Dalesenior.

Dalesenior is an online fashion retailer specializing in women’s skirts and related women's apparel, offering elegant, modern, and thoughtfully designed pieces that promote comfort and style. Our goal is to offer an enjoyable and secure online shopping experience.


2. Eligibility to Use the Website

To use the Website, you represent that:

  • You are at least 18 years old

  • You have legal capacity to enter contracts

  • You are not prohibited by law from using our services

  • You agree to comply with our Terms and policies

If you are under the age of 18, you may use the Website only with the supervision and consent of a parent or legal guardian who agrees to be bound by these Terms.


3. Account Registration and Security

You may be required to create an account to make purchases or access certain features. By creating an account, you agree to:

  • Provide accurate, current, and complete information

  • Maintain confidentiality of your login credentials

  • Accept full responsibility for all activities under your account

  • Notify us immediately if you suspect unauthorized access

We are not liable for losses caused by unauthorized account usage due to failure to secure your login information. We reserve the right to suspend or terminate accounts that violate these Terms or misuse the Website.


4. Products and Availability

We strive to display accurate product information including product descriptions, pricing, colors, images, and sizes. However:

  • Colors on your screen may vary from actual products due to monitor settings

  • Measurements are approximate and may differ slightly

  • Product availability cannot be guaranteed at all times

  • We reserve the right to modify, discontinue, or limit product quantities

All products are intended for personal, non-commercial use. Resale of our products without authorization is prohibited.


5. Orders and Payment

When placing an order on our Website, you agree to provide valid payment and shipping information. Orders are subject to acceptance and availability. We reserve the right to reject any order for reasons including but not limited to:

  • Suspicious activity

  • Payment issues

  • Product unavailability

  • Fraud concerns

  • Violations of our Terms

Prices and availability are subject to change without notice. Sales, discounts, and promotional offers may be limited in time or quantity. We reserve the right to modify or cancel promotions.

Accepted payment methods are listed on our Website. All payments must be made in full before shipment. You are responsible for verifying the accuracy of your order.


6. Shipping and Delivery

Shipping processing times, locations served, delivery time frames, fees, and responsibilities are described in our Shipping Information section. By placing an order, you acknowledge and agree to those terms.

We are not responsible for delays caused by:

  • Customs processes

  • Natural events or uncontrollable circumstances

  • Carrier issues and transit delays

  • Incorrect shipping information provided by the customer

Once a package is marked delivered by the carrier, responsibility transfers to the customer.


7. Cancellations, Returns & Exchanges

Order cancellations can only occur prior to shipment. Once shipped, orders cannot be cancelled. Please contact us immediately for assistance.

Return and exchange requests must follow our Return Policy. Unauthorized returns will not be processed. Items must be unused, in original condition, and within the allowed return period. Return shipping fees may apply unless the product was defective or incorrectly shipped by us.

Refunds are issued to the original payment method within a reasonable processing period after inspection.


8. Pricing, Taxes & Customs Fees

Prices on the Website are provided in USD unless otherwise stated. Taxes and customs charges may apply depending on your location. Customers are responsible for applicable customs duties, taxes, and fees upon delivery when required.

We reserve the right to correct pricing errors at any time. If an order is placed at an incorrect price, we may cancel and refund the order.


9. Intellectual Property Rights

All content on dalesenior.com, including text, images, designs, product photos, logos, graphics, videos, and other media, is the property of Dalesenior and protected by copyright, trademark, and intellectual property laws. You may not:

  • Copy or duplicate Website content

  • Use our trademarks without authorization

  • Modify, translate, or distribute our content

  • Exploit the Website for commercial use

Unauthorized usage may result in legal action.


10. Acceptable Use Policy

You agree not to engage in:

  • Fraudulent activities

  • Use of bots or automated tools

  • Hacking or disrupting site functionality

  • Harassment or abusive behavior toward staff or customers

  • Uploading harmful or malicious content

  • Attempting to gain unauthorized access to our systems

Violation may lead to account termination and legal penalties.


11. Third-Party Services

We may use third-party vendors (e.g., payment processors, shipping carriers). Their privacy policies and terms also apply. We are not responsible for third-party services outside our control. You agree to review their terms independently.


12. Limitation of Liability

To the fullest extent permitted by law, Dalesenior is not liable for:

  • Indirect, incidental, punitive, or consequential damages

  • Loss of profits, data, use, or goodwill

  • Issues arising from user error or misuse

  • Delays or failures caused by external events

Total liability will not exceed the amount paid by you for the products purchased.


13. Disclaimer of Warranties

We provide the Website and Services “as is” and “as available” without warranties of any kind. We do not guarantee:

  • Perfect website performance

  • Uninterrupted access

  • Error-free functionality

  • Accuracy of product descriptions

  • Availability of all products


14. Indemnification

You agree to indemnify and hold harmless Dalesenior from claims, losses, damages, legal fees, or liabilities resulting from:

  • Your misuse of the Website

  • Your breach of these Terms

  • Unauthorized use of content or information

  • Violation of laws or third-party rights


15. Termination of Service

We reserve the right to suspend or terminate access to the Website without notice for reasons including:

  • Policy violations

  • Fraud or misconduct

  • Legal compliance requirements

  • Security threats

Upon termination, your right to use the Website ceases immediately.


16. Modification of Terms

We may update these Terms at any time. Updates will appear on this page with a revised effective date. Continued use of the site constitutes acceptance of updated Terms.


17. Governing Law

These Terms shall be governed and interpreted under applicable business and ecommerce laws. Disputes may be resolved through arbitration or legal jurisdiction appropriate to Dalesenior operations.